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opsuse case

Operational decision support

Incidents, tickets, runbooks and postmortems live in different tools and rarely link up. OpenGraph AI links them by service, symptom, cause and fix so an on-call agent can surface the runbook that actually solved this last time.

graph.preview
8 nodes · 10 edges
Q3 Report.pdfRevenueAcme Corpearnings.mp3Jane ParkForecastchart.pngMarket
drag nodes · scroll to zoom · click to inspect
what you get
  • Incident → cause → fix linkage across years
  • Auto-summarized postmortems written into the graph
  • Slack-native — invoke from the channel where the incident lives
  • Surfaces 'we've seen this before' in seconds
sources in
  • → PagerDuty / Opsgenie
  • → Jira / Linear tickets
  • → Confluence runbooks
  • → Slack incident channels
what comes out
  • ◇ Root-cause hypotheses
  • ◇ Runbook suggestions
  • ◇ Postmortem drafts
example

A question your agent can now answer.

agent.session
> ask
Why is checkout p99 spiking again?
> graph
→ Matches incident INC-2143 (2024-08). Cause: cache stampede on coupon service. Fix: PR #9981.
Playground

Drop a file.Watch a graph appear.

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